Occupational Safety and Health Management

Safe and Harmonious Work Environment:

In 2024, the Company once again passed the TAF ISO 45001 Occupational Safety and Health Management System recertification, which remains valid until January 2, 2028. The following measures demonstrate our commitment to safety and health self-management:

1. Safety and Health Organization:
   The Labor Safety Office holds quarterly Occupational Safety and Health Committee meetings and annual management review meetings. It also facilitates safety agreement organization meetings with contractors.
2. Safety and Health Education and Training:
   To enhance safety awareness and emergency preparedness, we reinforce habits such as ensuring electrical equipment is powered off after work. We provide ongoing training for new and existing employees via online and in-person "Occupational Safety and Health Training for New Employees," covering traffic safety, emergency response, and fire evacuation.
   • New Employee Training: 176 participants
   • Building Escape Drills: 1,287 participants completed.
3. Risk Assessment and Safety Audits:
   • Contractor Management: In June 2025, a meeting was held for 97 nationwide contractors (including decoration, electrical, signage, maintenance, and structural reinforcement) to ensure compliance with safety protocols.
   • Hazard Identification: Conducted 243 workplace audits, identifying and resolving 385 defects (100% improvement rate); 39 sessions recorded zero defects.
   • Fresh Food Supplier Guidance: In 2025, we guided 6 fresh food OEM plants to refine their safety mechanisms. By year-end, 100% (40 plants) of eligible private-label OEM manufacturers obtained ISO 45001 certification. One fire safety training session was held with 37 plants participating.
   • Environmental Quality: Indoor CO2 levels were maintained below 1,000 PPM. Illuminance and drinking water quality consistently surpassed regulatory standards.
4. Large-scale Event Safety Control:
   Through rigorous safety protocols, we aim for zero accidents. In 2025, we managed 4 major events (Cherry Blossom Festival, Beer Festival, Parade, and Road Run) with 444,000 attendees, achieving zero fines and zero major incidents.
5. Medical Care:
   From the first day of employment, all staff are covered by group accident, life, and medical insurance, alongside health check-up subsidies. We employ professional nurses and collaborate with workplace physicians for consultations. The "Healthy Life Circle" app provides health newsletters and educational videos for self-management.
6. Employee Health Examinations:
   
   • Senior Employee Exams: Full-time staff (aged 35+ with 5+ years of service) receive a subsidy of NT$16,000+ every two years. 2,290 employees were eligible in 2025.
   • Annual Exams: General and food-industry specific exams were provided to 7,054 employees in 2025, achieving an 89% participation rate.
7. Health Management Implementation:
   
   • Physicians: Since 2013, we have provided on-site medical services. In 2025, physicians provided 360 hours of service, totaling 767 one-on-one consultations.
   • Nurses: Four dedicated nurses provided 195 nursing treatments in 2025. We maintain a health classification system where 100% of high-risk cases receive intervention and follow-up tracking.
8. Occupational Disease Prevention:
   We implement four major protection plans: Maternal Health, Ergonomic Hazard Prevention, Workplace Violence Prevention, and Overwork Prevention. 830 employees completed these programs in 2025.
9. Employee Satisfaction Survey:
   Conducted from Sept 15 to Oct 3, 2025, covering 9,260 active employees (100% coverage).
   • Results: 80.2% of employees identified as "Active" or "Highly Active," a 0.2% increase from 2023.
   • Improvement Plans: We are focusing on enhancing organizational trust, promoting mental well-being to alleviate stress, and optimizing workflows to reduce administrative burdens.
10. Workplace Emergency Care:
    AEDs are installed based on office size. In 2025, 829 headquarters staff (89.7% completion rate) finished emergency first-aid training and obtained the Ministry of Health and Welfare's 3-year "Safe Workplace" certification.
11. Health Promotion Activities:
    Through group activities, the Company encourages employees to engage in self-health management and promotes overall well-being.
    • Healthy Exercise Life Circle: 8,606 participations across six waves of activities (e.g., Weight Control, Low-carbon Commuting). Partnered with the Millennium Health Foundation to distribute salad meal boxes to increase vegetable intake.
    • Vaccinations: 4 workplace sessions resulted in 377 vaccinations (199 Flu, 178 COVID-19).
    • Certifications: Received the "Workplace Health Promotion Self-Assessment" certification from the Health Promotion Administration for excellence in creating a healthy work environment.